FAQ

➤ 𝑯𝒐𝒘 𝒅𝒐 𝑰 𝒋𝒐𝒊𝒏 𝒕𝒉𝒆 𝑾𝒐𝒐𝒇𝒖 𝑺𝒉𝒐𝒑 𝑳𝒐𝒚𝒂𝒍𝒕𝒚 𝑷𝒓𝒐𝒈𝒓𝒂𝒎?

Simply create an account! Once your account is created, you can begin accumulating points from purchase and qualifying actions. Make sure that you are logged in to your account when checking out in order to ensure that your points are granted.

➤ 𝑯𝒐𝒘 𝒅𝒐 𝑰 𝒆𝒂𝒓𝒏 𝒑𝒐𝒊𝒏𝒕𝒔?

You will earn points with qualifying purchases. For every $1 (USD) spent, you will earn 2 point. You can also earn points by completing the actions listed above. You must use the links in Loyalty Program to complete the actions or points may be captured. You also must be logged in to your account to receive reward. Rewards earned with two different accounts cannot be combined.

➤ 𝑯𝒐𝒘 𝒘𝒊𝒍𝒍 𝑰 𝒓𝒆𝒄𝒆𝒊𝒗𝒆 𝒎𝒚 𝒄𝒐𝒖𝒑𝒐𝒏𝒔?

When you reach the points needed for each level, you will have a coupon emailed to you. It will be sent to the email address used to create your account. You can then use the code that you are sent in checkout when placing your next order. Redeem all coupons in Checkout. You can always view your rewards and unused codes in the widget in the bottom left-hand side of the screen.

➤ 𝑪𝒂𝒏 𝑰 𝒆𝒂𝒓𝒏 𝒑𝒐𝒊𝒏𝒕𝒔 𝒇𝒓𝒐𝒎 𝒑𝒓𝒆𝒗𝒊𝒐𝒖𝒔 𝒐𝒓𝒅𝒆𝒓𝒔?

No. Any orders placed prior to Feb 18, 2023 will not be eligible to earn points.

➤ 𝑯𝒐𝒘 𝒎𝒂𝒏𝒚 𝒕𝒊𝒎𝒆𝒔 𝒄𝒂𝒏 𝑰 𝒍𝒆𝒂𝒗𝒆 𝒂 𝒓𝒆𝒗𝒊𝒆𝒘 𝒇𝒐𝒓 𝒑𝒐𝒊𝒏𝒕𝒔?

You will be able to leave a review for points once per week (Once every 7 days).

➤ 𝑪𝒂𝒏 𝑰 𝒖𝒔𝒆 𝒎𝒚 𝒓𝒆𝒘𝒂𝒓𝒅𝒔 𝒂𝒏𝒅 𝒂 𝒅𝒊𝒔𝒄𝒐𝒖𝒏𝒕 𝒄𝒐𝒅𝒆?

Rewards cannot be combined with discount codes.

➤ 𝑾𝒉𝒆𝒏 𝒘𝒊𝒍𝒍 𝒎𝒚 𝒑𝒐𝒊𝒏𝒕𝒔 𝒔𝒉𝒐𝒘 𝒖𝒑?

Points may take up to 72 hours to reflect on your account.

➤ 𝑾𝒉𝒂𝒕 𝒊𝒇 𝑰 𝒏𝒆𝒆𝒅 𝒕𝒐 𝒓𝒆𝒕𝒖𝒓𝒏 𝒎𝒚 𝒐𝒓𝒅𝒆𝒓?

If an order is refunded or returned, points will not be awarded. Awarded points for orders that are returned will be removed from your account.

Any questions, please reach out Woofushop@gmail.com !